What is an Escape Room?

Each room is a cooperative team game where players solve a series of puzzles that are built into an immersive environment.

As players progress through puzzles they work to complete a story, exploring new environments and items, with many objectives along the way.

Can I change my team size after booking?

Yes! You can adjust the number of players on your team when you arrive, and you will only be charged for that number.

You just need to stay above the minimum number of 3 players, and below the maximum number for your game.

A $20 team deposit is required upon booking with the balance to be paid on arrival. We credit the deposit against the admission of the person who made the booking.


How do I complete the waiver in advance?

You can complete the waiver onsite when you arrive or you can complete it in advance.

Your confirmation email includes a link to the waiver – forward this to your teammates to save a little time when you check in. You can also access the waiver here.

How much does it cost?

Admission is $30 + HST per player.

A $20 deposit is required at time of booking and the balance is payable when you arrive. We credit the deposit against the admission of the person who made the booking.

Large event pricing available for teams with 16 players or more. Contact us for more details.

When are you open?

Our current operating hours are:

Wednesday: 5:30pm-10pm

Thursday: 5:30pm-10pm

Friday: 1pm-10pm

Saturday: 11am-10pm

Sunday: 12:30pm-7pm

Outside of these times: By special appointment

You can visit our booking calendar to view all available timeslots. Please also contact us if you have a special request outside of the booking calendar availability.

Can you host my party / corporate event / large function?

Please contact us with details regarding your event and we will do our best to meet your needs. Up to 21 players can play at the same time!

Large group rates are available for teams with 16 players or more.


Do you take bookings outside your regular hours?

Yes! We do our best to accommodate special booking requests. Please contact us to discuss your specific needs.

Can we play with just 2 players?

Each of our games are recommended for teams of 4-6 players. This is due to the number of puzzles and complexity of the games. We want to ensure that you have the best experience possible – and it is very difficult for a team of 2 to complete a game.

For this reason our booking system currently requires a minimum of at least 3 players.

However, we occasionally are able to accommodate teams of 2. Please contact us at 519-914-1335 or message us here to discuss options.

Where do I park?

We are surrounded by many parking options!

Street metered parking nearby is free after 6pm Monday – Friday, for 2 hours on Saturday and all day on Sundays.

There are also a number of city owned and privately run parking lots very close by. Check out this guide from Downtown London or visit the City of London’s parking website for more information.

You can also use the promo code CORE at honk mobile meters and receive two hours of free parking in the core. (See the City of London link above for more details).

Can kids play?

Yes! However, players under 14yrs need a teammate over 18yrs.

Our games are aimed at adult players, and we often suggest 11-12yrs as a reasonable starting age.

We do provide unlimited hints for all our games and we  customize our hint delivery when we have younger guests.

Can I play without a reservation?

Games tend to be booked online in advance and we highly recommend booking ahead to guarantee your spot.

If you do not have a reservation already please give us a call at 519-914-1335 before coming in just to be sure there is availability.

Check out our booking calendar to see all available times.

How do I find our team photo?

We will email you your team photo within a few hours of your game.

Please feel free to share your photo on your own social media sites/stories & tag us! We love to hear your comments.



Are your games private?

Yes! All games are private reservations.  You will not be grouped with other teams.


What is the Dundas Place flex street?

We are located in the section of Dundas Street that has become the ‘Dundas Place’ flex street! This means that from time to time the street will close to car traffic and host a variety of events and activities.

Come wander the street during this time and check out the restaurants, patios, pop-up musicians, stores etc! More details can be found on the Downtown London  and Dundas Place websites.

Is it scary? Are you really trapped?

No! Our games are fun. It’s supposed to be exciting, but it’s not a haunted house. You can leave the room at any time.

How long is a game?

Our games have a 60 minute time limit.

Players should arrive at least 10 minutes early to receive information. We also take team photos after your game so we suggest giving yourself 90 minutes for the complete experience.

What if we get stuck? Do you give hints?

We offer unlimited hints! There are no time penalties for requesting hints; we encourage you to use as many as you need.


I'm not good at puzzles, should I play?

Definitely. Escape rooms are team games that require many skills. Observation, logic, organization, communication, lateral thinking and much more.

There are many ways to contribute in a game!

What should I wear?

Clothing you are comfortable exploring in! Our games do not require intense physical exertion, but you may walk up a step and some players on a team may briefly crawl.

We provide free lockers onsite to store your bags, phones etc.

Frequently Asked Questions